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Privacy Policy for Kiwi Washing LLC

At Kiwi Washing LLC, we value your privacy. This policy explains how we collect and use your information when you visit www.kiwiwashing.com.

1. Information We Collect

Those black streaks on your roof are actually a bacteria called Gloeocapsa Magma that feeds on your shingles. At KIWI WASHING, we never use high pressure, which strips away protective granules.

Instead, we use a specialized Soft Wash method. This safe, low-pressure technique eliminates moss, lichen, and algae at the root, restoring your roof’s look without risking damage to your home.

2. How We Use Your Information

We use your data to:

  • Provide and schedule our window washing, pressure washing, and gutter cleaning services.
  • Send you estimates, invoices, and service reminders.
  • Respond to your inquiries.
  • Improve our website and customer service.

3. Third-Party Sharing We do not sell

Your personal information. We only share data with trusted service providers (like payment processors or email tools) necessary to run our business.

4. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.

5. Contact Us

If you have questions about this policy, contact us at: info@kiwiwashing.com

Terms of Service

Terms of Service for Kiwi Washing LLC

1. Services Provided

Kiwi Washing LLC agrees to perform the services (Window Washing, Pressure Washing, Gutter Cleaning) as described in the written estimate provided to the Customer.

2. Customer Obligations

  • Access: The Customer must provide access to the property on the scheduled date.
  • Water Supply: The Customer agrees to provide Kiwi Washing LLC access to an on-site water supply (exterior spigot) at no cost.
  • Preparation: Please ensure windows are closed and areas to be cleaned are clear of obstacles, fragile items, or pet waste.

3. Safety & Liability

  • Kiwi Washing LLC is Licensed and Insured.
  • We are not responsible for damage due to pre-existing conditions (e.g., loose siding, wood rot, broken seals in double-pane windows, or improperly sealed doors).
  • For safety, customers, children, and pets must stay away from the work area while equipment is in use.

4. Cancellations

Please provide at least 24 hours’ notice for cancellations. We reserve the right to reschedule due to inclement weather (high winds, heavy rain) to ensure safety and quality.

5. Payment

Payment is due upon completion of the service unless otherwise agreed. We accept cash, check, and major credit cards.

6. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia.